OUR PRIVACY POLICY


At ICON Real Estate Services, Inc., your privacy is important to us. This privacy policy outlines how we collect, use, and protect the personal information you provide to us through our website.


Information We Collect

When you visit our website or interact with us, we may collect the following personally identifiable information:


  • Contact Information: Name, email address, phone number, and mailing address.
  • Demographic Information: Date of birth, gender, and other demographic details you voluntarily provide.
  • Property Information: Details related to properties you own, rent, or inquire about.
  • Communication Preferences: Your preferences regarding communication channels and frequency.
  • SMS Consent Records: Records of your consent to receive SMS messages, including timestamps and opt-in methods.


How We Use Your Information

The personal information we collect is used for the following purposes:


  • Service Provision: To provide property management services, respond to inquiries, and process transactions.
  • Communication: To send updates, newsletters, appointment reminders, billing alerts, and other relevant information via email, phone calls, or SMS, based on your preferences.
  • Personalization: To tailor our services and communications to your preferences and interests.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.


Sharing Your Information

We do not sell, trade, or transfer your personal information to outside parties unless we provide you with advance notice, except as described below:


  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Requirements: We may release information when it's appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
  • SMS Privacy: Phone numbers provided for SMS opt-in are used exclusively for sending messages related to appointment scheduling, reminders, billing alerts, or important service notifications. We do not share SMS opt-in phone numbers with any third party or affiliate company for marketing purposes.


Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, firewalls, and encryption of sensitive data. However, please note that no system can guarantee absolute security.


Your Consent

By using our website and providing us with your personal information, you consent to our privacy policy.


Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

iconre.org


SMS Terms and Conditions


SMS Consent and Communication
When you provide your phone number and consent to receive SMS communications from ICON Real Estate, Inc., your information will be used solely for the purpose of communicating relevant updates and notifications. Phone numbers and SMS opt-in information will not be shared with third parties or affiliates for marketing purposes.


Types of SMS Communications
If you have opted in to receive SMS messages from ICON, you may receive messages related to appointment reminders, follow-up messages, billing or payment inquires, or time-sensitive alerts.


Example: "Hello, this is a reminder of your upcoming appointment with ICON Real Estate at 123 Main Street on 5/25/2025 at 10:00 AM. Reply STOP to opt out."


Message Frequency

 The frequency of SMS messages may vary based on your activity with ICON. You may receive up to 2–4 SMS messages per week, depending on the nature of your interaction.


Message and Data Rates
Standard message and data rates may apply. These charges are determined by your mobile carrier and may vary depending on your mobile plan and location (domestic or international messaging).


Opt-In Methods
You can opt in to receive SMS messages from ICON in the following ways:

  • Verbally, by speaking with an ICON representative
  • By submitting an online form through our website
  • By completing a paper form during in-person interactions


Opt-Out Methods
You may opt out of receiving SMS messages at any time by:

  • Replying “STOP” to any SMS you receive from ICON
  • Contacting us directly to request removal from the SMS list
  • Leaving the SMS consent checkbox blank when filling out any intake or inquiry form


Help and Support
If you need assistance or have questions regarding SMS communications:


Standard SMS Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting “STOP”
  • For help, text “HELP” or contact ICON directly
  • Message frequency may vary depending on services used



Contact Us

If you have any questions regarding how your information is handled, please contact us at info@iconre.org.